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Accessibility
Mobility
- Step-free access
Step-free access is available across the entire building, park, main entrances, and concert floors.
Provided by the venue
- Lift
Lift access is available within the venue, specifically to access areas such as the Theatre Circle.
Provided by the venue
- Accessible toilet
Multiple accessible toilets are located throughout the venue, along with a Changing Places toilet facility.
Provided by the venue
Hearing
- Hearing loop
Hearing loop and assistive listening systems are available at the palm court box office, ice rink reception, and Theatre.
Provided by the venue
General
- Assistance dog welcome
Registered assistance dogs are welcome at the venue.
Provided by the venue
- Carer admission
Offers complimentary companion tickets for eligible visitors (arrange in advance).
Provided by the venue