O2 Institute Birmingham

This level is accessible via a lift We have a lift to upper levels, so if you are unable to use the stairs, please get in touch. Wheelchair users attending a show on our main room will be directed to the balcony, near the stage (either side) and we have lift access to get there and our Institute 3 room.

Provided by the venue

On ground level and the second floor (balcony and O2 Institute3 Birmingham), there are accessible toilets controlled by a RADAR key which staff will provide access to if needed.

Provided by the venue

If you need braille or large print material, you can get in touch to let us know in advance.

Provided by the venue

Assistance dogs are welcome, just be sure to let us know when you book. We can discuss suitable locations where your dog can stay throughout the show. Alternatively, if you would like your dog to be looked after, we'll arrange for someone to meet you at the entrance and guide you to your seat. Dogs will be looked after throughout the event in a quiet location with somewhere to lay with a bowl of water. We recommend bringing hearing protection for your dog please.

Provided by the venue

We offer one companion ticket, free of charge, to provide the support you need and additional assistance in the event of an emergency evacuation. Companion tickets must be booked in advance and are subject to availability.

Provided by the venue